How We Handle Your Information
This page explains, in plain language, what personal information this website collects when you visit, why it is collected and what choices you have. Using the site means you accept the practices described here alongside our Terms of Use.
What we collect
We gather only what is needed to run the site well. This falls into two groups:
- Details you give us: for example, your name and email address if you send a message or sign up for updates.
- Details gathered automatically: such as your browser type, the device you use, the pages you open and roughly how long you stay.
How it is used
Your information helps us reply to your questions, keep the site working smoothly, understand which pages are most useful and spot misuse. We do not sell your personal details, and we will not send you marketing messages unless you have agreed to receive them.
Cookies
Cookies are small text files saved by your browser. Some are essential, for instance remembering a setting you chose. Others count visits so we can see how the site is used. You can block or delete cookies through your browser settings at any time, although a few features may not work as intended afterwards.
Sharing with others
We may pass limited information to trusted service providers who help us host the site, measure traffic or send emails. They may only use it to carry out that task for us. We may also disclose information where the law requires it or to protect the rights and safety of visitors.
Keeping it safe
We use sensible safeguards, including secure connections and restricted access, to protect what we hold. No method of storing or sending information online is completely secure, so we cannot promise absolute protection, but we take reasonable care and keep data only as long as it is needed.
Your rights
Depending on where you live, you may ask to:
- see the personal information we hold about you;
- have mistakes corrected;
- have your details deleted;
- object to or limit how they are used;
- withdraw any consent you previously gave.
You also have the right to complain to your local data protection authority.
Updates to this policy
We may revise this page from time to time, for example when the law changes or we add new features. The latest version will always be posted here, so it is worth checking back now and then.
Get in touch
If you have a question or wish to use any of the rights above, email info@delightfultea.co.uk or use our Contact page. We aim to respond promptly.